Author Talks: How the best leaders cool down when conflict heats up

Author Talks: How the best leaders cool down when conflict heats up
8/26/25, 4:00 PM
In this Author Talks feature, Harvard Law Senior Fellow Bob Bordone sits down with McKinsey Global Publishing’s Lucia Rahilly to reveal how conflict avoidance is fueling today’s rising polarization. Developed from his experiences teaching negotiation and difficult conversations at Harvard, Bordone explains how our brains default to flight, fight, freeze, fawn, or fester and why building conflict resilience.
In this Author Talks feature, Harvard Law Senior Fellow Bob Bordone sits down with McKinsey Global Publishing’s Lucia Rahilly to reveal how conflict avoidance is fueling today’s rising polarization. Developed from his experiences teaching negotiation and difficult conversations at Harvard, Bordone explains how our brains default to flight, fight, freeze, fawn, or fester and why building conflict resilience.